Refund Policy

1. Refund Request Window

For downloadable digital resources, refund requests must generally be submitted within three (3) calendar days of the original purchase date.

Requests submitted after the three-day period may be denied unless a longer period or refund is required by applicable law.

2. When a Refund May Be Approved

A refund may be considered when there is a genuine problem with the transaction or digital resource, including situations such as:

• The same resource was accidentally purchased more than once.
• The purchased file cannot be downloaded or opened and the problem cannot reasonably be corrected.
• The resource received is materially different from the product description or listing.
• A technical error resulted in an incorrect or unauthorized marketplace charge.
• Another circumstance where a refund is required by applicable law.

3. Change-of-Mind Purchases

Because digital products can be accessed or downloaded immediately, refunds are generally not provided simply because a buyer changes their mind, decides they no longer need the resource, or later finds a different resource they prefer.

Buyers are encouraged to carefully review the product description, preview images, file details, intended use, and other listing information before completing a purchase.

4. Problems With a Digital File

If a resource cannot be opened, downloaded, or used as described, please contact His Kingdom Table before submitting a payment dispute. We may first attempt to correct the problem by providing a replacement file, corrected download, or other reasonable solution.

5. How to Request a Refund

To request a refund, contact His Kingdom Table within the applicable refund period and include enough information for us to locate and review the purchase.

Please include:

• The email address associated with your HKT account.
• The name of the resource purchased.
• The date of purchase.
• A short explanation of the problem.

His Kingdom Table
Email: hiskingdomtable@gmail.com

6. Refund Review

Refund requests are reviewed individually. Submission of a request does not automatically guarantee approval.

His Kingdom Table may review transaction records, download access, listing information, technical issues, communications, and other information reasonably related to the request.

7. Approved Refunds

Approved refunds will generally be returned to the original payment method. Processing times may vary depending on Stripe, the buyer's bank, card issuer, or other payment provider.

Once a refund has been issued, the buyer's right to use the refunded digital resource ends unless otherwise required by law.

8. Chargebacks and Payment Disputes

A refund request under this policy is different from a chargeback or payment dispute submitted through a bank or card issuer.

Buyers are encouraged to contact His Kingdom Table first so that we have an opportunity to investigate and resolve legitimate purchase problems.

His Kingdom Table reserves the right to provide transaction, account, access, and purchase information to Stripe or payment providers when responding to a payment dispute.

9. Fraud or Abuse

Refunds may be denied when we reasonably believe a request involves fraud, repeated abuse of the refund process, unauthorized sharing of digital products, false claims, or other misuse of the marketplace.

10. Creator Sales and Refund Adjustments

When a buyer receives a refund for a creator's resource, the associated creator earnings may be reversed, deducted, withheld, or offset from current or future seller balances when permitted by the applicable Seller Agreement and law.

11. Legal Rights

Nothing in this policy limits consumer rights that cannot legally be waived or restricted. If applicable law requires a refund or provides additional rights, those legal requirements will apply.

12. Changes to This Policy

His Kingdom Table may update this Refund Policy as the marketplace, payment systems, or legal requirements change.

The policy in effect at the time of purchase will generally govern that transaction, except where applicable law requires otherwise.

13. Prepaid Listing-Credit Refunds

Purchases of prepaid listing credits are generally final and nonrefundable. However, His Kingdom Table may consider refund requests involving duplicate charges, billing errors, or listing credits that were not delivered as purchased.

The three-day refund request window for downloadable digital resources does not apply to listing-credit purchases. Creators should contact His Kingdom Table promptly if they experience a billing or delivery issue. Refunds will also be provided when required by applicable law.

All listing-credit refund requests will be reviewed individually. Submission of a request does not automatically guarantee approval.

14. Contact Us

Questions about refunds, digital resource purchases, or prepaid listing credits may be sent to:

His Kingdom Table
Email: hiskingdomtable@gmail.com